> On Apr 17, 2016, at 3:25 PM, Margie Baxley margiebaxley@PROTECTED [Dada Mail Developers] <dadadev@PROTECTED> wrote:
>
> Hello,
>
> This is the error that I get when I try to save then test under Sending/Options-
> Host email-smtp.us-east-1.amazonaws.com could not be pinged at port 25. Outbound port may be blocked, or host is down at specified port
> It tells me to check my email and if it's there, sending works, and the email does show up but I still can't send a test or a full mass mailing from dada mail.

I'm having a hard time developing a picture of what you're doing. So, you're using the Amazon SES service, but connecting to it via SMTP? Why not use the option on that same screen to use it via the API? (select: Amazon Simple Email Service). The error you're receiving seems to suggest that the outgoing port 25 is blocked, which would be something you'd have to configure at the server-level.

--

Justin J: Lead Dadaist.
url:         http://dadamailproject.com
email:    justin@PROTECTED
twitter:  @dadamail
skype:   leaddadaist

Dada Mail Announcements:
http://dadamailproject.com/cgi-bin/dada/mail.cgi/list/dada_announce/






> On Apr 17, 2016, at 3:25 PM, Margie Baxley margiebaxley@PROTECTED [Dada Mail Developers] <dadadev@PROTECTED> wrote:
>
> Hello,
>
> This is the error that I get when I try to save then test under Sending/Options-
> Host email-smtp.us-east-1.amazonaws.com could not be pinged at port 25. Outbound port may be blocked, or host is down at specified port
> It tells me to check my email and if it's there, sending works, and the email does show up but I still can't send a test or a full mass mailing from dadamail.
> Thanks.
>

> On Sat, Apr 16, 2016 at 9:56 AM, Margie Baxley margiebaxley@PROTECTED [Dada Mail Developers] <dadadev@PROTECTED> wrote:
> Thanks Justin. Yes, the domain and email are verified. I'm using this version- 9.2.0 Stable 03/23/16
>
> My batch settings-
>       • Total daily limit: 50,000 messages
>       • Percentage of daily limit allowed for Pro Dada: 100%
>       • Sending speed limit: 14 messages/second
>       • Number of messsages reported as having been sent in the last 24 hours: 16 messages
>       • Messages will be sent at a rate of up to 50,400 messages/hour.
>       • Mailing to 28 subscribers will take at least 2 seconds.
>
>
> On Sat, Apr 16, 2016 at 2:31 AM, Justin J justin@PROTECTED [Dada Mail Developers] <dadadev@PROTECTED> wrote:
>
> > Here is the error log
>
> Ok, obvious question, but did you verify the email address and domain? That's the step I go over in,
>
>         http://dadamailproject.com/d/features-amazon_ses_support.pod.html#Verifying-a-Domain-with-Amazon-SES
>
> And that's what this error usually refers to,
>
>         Identity  is invalid. Must be a verified email address or domain.
>
> If you haven't, there should be an enormous warning at the top of the Send a Message screen.
>
> > and I'm using pro dada. We have the lifetime version.
>
> I meant version number. The latest release is v9.2.0.
>
> And what were the batch sending being automatically set to?
>
> --
>
> Justin J: Lead Dadaist.
> url:         http://dadamailproject.com
> email:    justin@PROTECTED
> twitter:  @dadamail
> skype:   leaddadaist
>
> Dada Mail Announcements:
> http://dadamailproject.com/cgi-bin/dada/mail.cgi/list/dada_announce/
>
>
>
>
>
>
> > On Apr 15, 2016, at 10:25 PM, Margie Baxley margiebaxley@PROTECTED [Dada Mail Developers] <dadadev@PROTECTED> wrote:
> >
> > Sorry, I was looking at the wrong drop down.
> >
> > Here is the error log and I'm using pro dada. We have the lifetime version.
> >
> > Identity  is invalid. Must be a verified email address or domain.
> > id, '4' doesn't exist! at /DADA/App/MassSend.pm line 1250
> > Identity  is invalid. Must be a verified email address or domain.
> > Identity  is invalid. Must be a verified email address or domain.
> > id, '4' doesn't exist! at /DADA/App/MassSend.pm line 1250
> > Identity  is invalid. Must be a verified email address or domain.
> > Identity  is invalid. Must be a verified email address or domain.
> > id, '4' doesn't exist! at /DADA/App/MassSend.pm line 1250
> > Identity  is invalid. Must be a verified email address or domain.
> > Identity  is invalid. Must be a verified email address or domain.
> > id, '4' doesn't exist! at /DADA/App/MassSend.pm line 1250
> > Identity  is invalid. Must be a verified email address or domain.
> > Identity  is invalid. Must be a verified email address or domain.
> > id, '4' doesn't exist! at /DADA/App/MassSend.pm line 1250
> > Identity  is invalid. Must be a verified email address or domain.
> > Identity  is invalid. Must be a verified email address or domain.
> > id, '4' doesn't exist! at /DADA/App/MassSend.pm line 1250
> > Identity  is invalid. Must be a verified email address or domain.
> > Identity  is invalid. Must be a verified email address or domain.
> > Identity  is invalid. Must be a verified email address or domain.
> > id, '4' doesn't exist! at /DADA/App/MassSend.pm line 1250
> > Identity  is invalid. Must be a verified email address or domain.
> > Identity  is invalid. Must be a verified email address or domain.
> > id, '4' doesn't exist! at /DADA/App/MassSend.pm line 1250
> > Identity  is invalid. Must be a verified email address or domain.
> > id, '4' doesn't exist! at /DADA/App/MassSend.pm line 1250
> > Identity  is invalid. Must be a verified email address or domain.
> > id, '4' doesn't exist! at /DADA/App/MassSend.pm line 1250
> > Identity  is invalid. Must be a verified email address or domain.
> > id, '4' doesn't exist! at /DADA/App/MassSend.pm line 1250
> > Identity  is invalid. Must be a verified email address or domain.
> > id, '4' doesn't exist! at /DADA/App/MassSend.pm line 1250
> > Identity  is invalid. Must be a verified email address or domain.
> > id, '4' doesn't exist! at /DADA/App/MassSend.pm line 1250
> > Identity  is invalid. Must be a verified email address or domain.
> > id, '4' doesn't exist! at /DADA/App/MassSend.pm line 1250
> > Identity  is invalid. Must be a verified email address or domain.
> > id, '4' doesn't exist! at /DADA/App/MassSend.pm line 1250
> > Identity  is invalid. Must be a verified email address or domain.
> > id, '4' doesn't exist! at /DADA/App/MassSend.pm line 1250
> > Identity  is invalid. Must be a verified email address or domain.
> > id, '4' doesn't exist! at /DADA/App/MassSend.pm line 1250
> > Identity  is invalid. Must be a verified email address or domain.
> > id, '4' doesn't exist! at /DADA/App/MassSend.pm line 1250
> > Identity  is invalid. Must be a verified email address or domain.
> > id, '4' doesn't exist! at /DADA/App/MassSend.pm line 1250
> > Identity  is invalid. Must be a verified email address or domain.
> > id, '4' doesn't exist! at /DADA/App/MassSend.pm line 1250
> > Identity  is invalid. Must be a verified email address or domain.
> > id, '4' doesn't exist! at /DADA/App/MassSend.pm line 1250
> > Identity  is invalid. Must be a verified email address or domain.
> > id, '4' doesn't exist! at /DADA/App/MassSend.pm line 1250
> > Identity  is invalid. Must be a verified email address or domain.
> > id, '4' doesn't exist! at /DADA/App/MassSend.pm line 1250
> > Identity  is invalid. Must be a verified email address or domain.
> > id, '4' doesn't exist! at /DADA/App/MassSend.pm line 1250
> > Identity  is invalid. Must be a verified email address or domain.
> > id, '4' doesn't exist! at /DADA/App/MassSend.pm line 1250
> > Identity  is invalid. Must be a verified email address or domain.
> > id, '4' doesn't exist! at /DADA/App/MassSend.pm line 1250
> > Identity  is invalid. Must be a verified email address or domain.
> > id, '4' doesn't exist! at /DADA/App/MassSend.pm line 1250
> > Identity  is invalid. Must be a verified email address or domain.
> > id, '4' doesn't exist! at /DADA/App/MassSend.pm line 1250
> > Identity  is invalid. Must be a verified email address or domain.
> > id, '4' doesn't exist! at /DADA/App/MassSend.pm line 1250
> > Identity  is invalid. Must be a verified email address or domain.
> > id, '4' doesn't exist! at /DADA/App/MassSend.pm line 1250
> > Identity  is invalid. Must be a verified email address or domain.
> > id, '4' doesn't exist! at /DADA/App/MassSend.pm line 1250
> > Identity  is invalid. Must be a verified email address or domain.
> > id, '4' doesn't exist! at /DADA/App/MassSend.pm line 1250
> > Identity  is invalid. Must be a verified email address or domain.
> > id, '4' doesn't exist! at /DADA/App/MassSend.pm line 1250
> > Identity  is invalid. Must be a verified email address or domain.
> > id, '4' doesn't exist! at /DADA/App/MassSend.pm line 1250
> > Identity  is invalid. Must be a verified email address or domain.
> > id, '4' doesn't exist! at /DADA/App/MassSend.pm line 1250
> > Identity  is invalid. Must be a verified email address or domain.
> > id, '4' doesn't exist! at /DADA/App/MassSend.pm line 1250
> > Identity  is invalid. Must be a verified email address or domain.
> > id, '4' doesn't exist! at /DADA/App/MassSend.pm line 1250
> > Identity  is invalid. Must be a verified email address or domain.
> > id, '4' doesn't exist! at /DADA/App/MassSend.pm line 1250
> > Identity  is invalid. Must be a verified email address or domain.
> > id, '4' doesn't exist! at /DADA/App/MassSend.pm line 1250
> > Identity  is invalid. Must be a verified email address or domain.
> > id, '4' doesn't exist! at /DADA/App/MassSend.pm line 1250
> > Identity  is invalid. Must be a verified email address or domain.
> > id, '4' doesn't exist! at /DADA/App/MassSend.pm line 1250
> > Identity  is invalid. Must be a verified email address or domain.
> > id, '4' doesn't exist! at /DADA/App/MassSend.pm line 1250
> > Identity  is invalid. Must be a verified email address or domain.
> > id, '4' doesn't exist! at /DADA/App/MassSend.pm line 1250
> > Identity  is invalid. Must be a verified email address or domain.
> > id, '4' doesn't exist! at /DADA/App/MassSend.pm line 1250
> > Identity  is invalid. Must be a verified email address or domain.
> > id, '4' doesn't exist! at /DADA/App/MassSend.pm line 1250
> > Identity  is invalid. Must be a verified email address or domain.
> > id, '4' doesn't exist! at /DADA/App/MassSend.pm line 1250
> >
> >
> > On Sat, Apr 16, 2016 at 12:11 AM, Justin J justin@PROTECTED [Dada Mail Developers] <dadadev@PROTECTED> wrote:
> >
> > > On Apr 15, 2016, at 9:50 PM, Margie Baxley margiebaxley@PROTECTED [Dada Mail Developers] <dadadev@PROTECTED> wrote:
> > > This is what I see in logs now, for the small 28 that I tried to send tonight- I finally canceled it, since it's not going anywhere.
> >
> > That doesn't look like the error logs - make sure, "Error Logs" is selected when you're in the Log Viewer plugin. Takes a moment to refresh to the different log.
> >
> > Version of Dada Mail you're using?
> >
> > --
> >
> > Justin J: Lead Dadaist.
> > url:         http://dadamailproject.com
> > email:    justin@PROTECTED
> > twitter:  @dadamail
> > skype:   leaddadaist
> >
> > Dada Mail Announcements:
> > http://dadamailproject.com/cgi-bin/dada/mail.cgi/list/dada_announce/
> >
> >
> >
> >
> >
> >
> > > On Apr 15, 2016, at 9:50 PM, Margie Baxley margiebaxley@PROTECTED [Dada Mail Developers] <dadadev@PROTECTED> wrote:
> > >
> > > Under Batch Sending Options,
> > > Enable batch setting is checked
> > > Automatically set batching speeds is checked
> > > Adjust sleep time is checked and  Auto Pickup is checked and save mailing logs is checked.
> > > Use SMTP connection is not checked
> > >
> > > This is what I see in logs now, for the small 28 that I tried to send tonight- I finally canceled it, since it's not going anywhere.
> > >
> > > [Fri Apr 15 20:58:59 2016]    List    174.107.179.0    Mass Mailing Starting    Message-Id: <20160415205859.88796546@PROTECTED>    Subject:
> > >  Message    Started: Fri Apr 15 20:58:59 2016    Mailing Amount: 28
> > > [Fri Apr 15 21:00:01 2016]    List    174.107.179.0    Restarting List Sending    Internal ID:
> > > 20160415205859.88796546_at_peachin.com
> > >
> > > [Fri Apr 15 21:00:02 2016]    List    174.107.179.0    Mass Mailing Starting    Message-Id:
> > > 20160415205859.88796546_at_peachin.com    Subject:
> > >  Message    Started: Fri Apr 15 20:58:59 2016    Mailing Amount: 28
> > > [Fri Apr 15 21:01:09 2016]    List    174.107.179.0    Restarting List Sending    Internal ID:
> > > 20160415205859.88796546_at_peachin.com
> > >
> > > [Fri Apr 15 21:01:10 2016]    List    174.107.179.0    Mass Mailing Starting    Message-Id:
> > > 20160415205859.88796546_at_peachin.com    Subject:
> > >  Message    Started: Fri Apr 15 20:58:59 2016    Mailing Amount: 28
> > > [Fri Apr 15 21:03:08 2016]    List    50.87.248.122    Restarting List Sending    Internal ID:
> > > 20160415205859.88796546_at_peachin.com
> > >
> > > [Fri Apr 15 21:03:08 2016]    List    50.87.248.122    Mass Mailing Starting    Message-Id:
> > > 20160415205859.88796546_at_peachin.com    Subject:
> > >  Message    Started: Fri Apr 15 20:58:59 2016    Mailing Amount: 28
> > > [Fri Apr 15 21:05:20 2016]    List    50.87.248.122    Restarting List Sending    Internal ID:
> > > 20160415205859.88796546_at_peachin.com
> > >
> > > [Fri Apr 15 21:05:20 2016]    List    50.87.248.122    Mass Mailing Starting    Message-Id:
> > > 20160415205859.88796546_at_peachin.com    Subject:
> > >  Message    Started: Fri Apr 15 20:58:59 2016    Mailing Amount: 28
> > > [Fri Apr 15 21:06:46 2016]    List    174.107.179.0    Restarting List Sending    Internal ID:
> > > 20160415205859.88796546_at_peachin.com
> > >
> > > [Fri Apr 15 21:06:46 2016]    List    174.107.179.0    Mass Mailing Starting    Message-Id:
> > > 20160415205859.88796546_at_peachin.com    Subject:
> > >  Message    Started: Fri Apr 15 20:58:59 2016    Mailing Amount: 28
> > > [Fri Apr 15 21:07:49 2016]    List    174.107.179.0    Restarting List Sending    Internal ID:
> > > 20160415205859.88796546_at_peachin.com
> > >
> > > [Fri Apr 15 21:07:49 2016]    List    174.107.179.0    Mass Mailing Starting    Message-Id:
> > > 20160415205859.88796546_at_peachin.com    Subject:
> > >  Message    Started: Fri Apr 15 20:58:59 2016    Mailing Amount: 28
> > > [Fri Apr 15 21:09:39 2016]    List    174.107.179.0    Restarting List Sending    Internal ID:
> > > 20160415205859.88796546_at_peachin.com
> > >
> > > [Fri Apr 15 21:09:39 2016]    List    174.107.179.0    Mass Mailing Starting    Message-Id:
> > > 20160415205859.88796546_at_peachin.com    Subject:
> > >  Message    Started: Fri Apr 15 20:58:59 2016    Mailing Amount: 28
> > > [Fri Apr 15 21:11:02 2016]    List    50.87.248.122    Restarting List Sending    Internal ID:
> > > 20160415205859.88796546_at_peachin.com
> > >
> > > [Fri Apr 15 21:11:02 2016]    List    50.87.248.122    Mass Mailing Starting    Message-Id:
> > > 20160415205859.88796546_at_peachin.com    Subject:  Message    Started: Fri Apr 15 20:58:59 2016    Mailing Amount: 28
> > >
> > > On Fri, Apr 15, 2016 at 11:36 PM, Justin J justin@PROTECTED [Dada Mail Developers] <dadadev@PROTECTED> wrote:
> > >
> > > > On Apr 15, 2016, at 9:20 PM, Margie Baxley margiebaxley@PROTECTED [Dada Mail Developers] <dadadev@PROTECTED> wrote:
> > > >
> > > > Right, it didn't go out at all. When I looked in Mass Mailing Monitor it is still sitting there. I can send to 5 emails and they all go through fine, but anything over that, they get stuck.
> > >
> > > They get stuck? So, firstly, do you have the cronjob for Dada Mail set up?
> > >
> > >         http://dadamailproject.com/d/features-scheduled_cronjobs.pod.html
> > >
> > > > I didn't see any errors in the log
> > >
> > > No errors at all? That's suspicious in of itself. Looking at the right log?
> > >
> > > > I have batch settings checked
> > >
> > > But what is the complete batch setting you have set up?
> > >
> > > --
> > >
> > > Justin J: Lead Dadaist.
> > > url:         http://dadamailproject.com
> > > email:    justin@PROTECTED
> > > twitter:  @dadamail
> > > skype:   leaddadaist
> > >
> > > Dada Mail Announcements:
> > > http://dadamailproject.com/cgi-bin/dada/mail.cgi/list/dada_announce/
> > >
> > >
> > >
> > >
> > >
> > >
> > > > On Apr 15, 2016, at 9:20 PM, Margie Baxley margiebaxley@PROTECTED [Dada Mail Developers] <dadadev@PROTECTED> wrote:
> > > >
> > > > Right, it didn't go out at all. When I looked in Mass Mailing Monitor it is still sitting there. I can send to 5 emails and they all go through fine, but anything over that, they get stuck.
> > > >
> > > > I didn't see any errors in the log but when I click on verbose sending information, it shows this and it will just keep restarting and never sending. I have batch settings checked and it shows that I can send 50,000 in a 24 hours. I'd be happy to just send to 5,000.
> > > >
> > > > Mass Mailing appears to be in good health.
> > > >                       Mass Mailing is not finished...
> > > >                               Mass Mailing looks like it should be restarted...
> > > >                                       auto pickup is ON
> > > >                                       Restarting mailing NOW!
> > > >                                       Mailing Restarted Successfully.
> > > >
> > > >
> > > > On Fri, Apr 15, 2016 at 11:01 PM, Justin J justin@PROTECTED [Dada Mail Developers] <dadadev@PROTECTED> wrote:
> > > >
> > > > > On Apr 15, 2016, at 10:50 AM, Margie Baxley margiebaxley@PROTECTED [Dada Mail Developers] <dadadev@PROTECTED> wrote:
> > > > >
> > > > > After several failed email deliveries using Bluehost, I took your advice and signed up for Amazon SES.
> > > > > They gave me a 55k limit. I sent out an email to 661 of our subscribers. It went through within seconds on Dadamail, but I am on the list, and I never recieved it. There are also no opens in Dadamail. The number of sends in Amazon hasn't changed either. Do you know how long it takes to get sent, or did it just not work?
> > > >
> > > > That sounds a little *too* fast, to be honest. Here's the instructions to set up Amazon SES:
> > > >
> > > >         http://dadamailproject.com/d/features-amazon_ses_support.pod.html
> > > >
> > > > Just to double-check it's all set up, properly. Are you using the feature to automatically set up the batch setting speeds?
> > > >
> > > >         http://dadamailproject.com/d/features-amazon_ses_support.pod.html#Set-Your-Mass-Mailing-Batch-Settings
> > > >
> > > > Also, check and see if there's any reoccurring errors in Dada Mail's error log (Plugins/Extensions >> Log Viewer, select, "Error Logs")
> > > >
> > > > --
> > > >
> > > > Justin J: Lead Dadaist.
> > > > url:         http://dadamailproject.com
> > > > email:    justin@PROTECTED
> > > > twitter:  @dadamail
> > > > skype:   leaddadaist
> > > >
> > > > Dada Mail Announcements:
> > > > http://dadamailproject.com/cgi-bin/dada/mail.cgi/list/dada_announce/
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > > > On Apr 15, 2016, at 10:50 AM, Margie Baxley margiebaxley@PROTECTED [Dada Mail Developers] <dadadev@PROTECTED> wrote:
> > > > >
> > > > > After several failed email deliveries using Bluehost, I took your advice and signed up for Amazon SES.
> > > > > They gave me a 55k limit. I sent out an email to 661 of our subscribers. It went through within seconds on Dadamail, but I am on the list, and I never recieved it. There are also no opens in Dadamail. The number of sends in Amazon hasn't changed either. Do you know how long it takes to get sent, or did it just not work?
> > > > >
> > > > > Thanks.
> > > > >       • Post: mailto:dadadev@PROTECTED
> > > > >
> > > > >       • Unsubscribe »
> > > > >
> > > > >       • Manage Your Subscription »
> > > > >
> > > >
> > > >
> > > >
> > > > --
> > > >
> > > > * Post:
> > > >     mailto:dadadev@PROTECTED
> > > > * Manage Your Subscription:
> > > >     http://dadamailproject.com/cgi-bin/dada/mail.cgi/profile_login/margiebaxley/virtualmargie.com/
> > > > * Unsubscribe:
> > > >     http://dadamailproject.com/cgi-bin/dada/mail.cgi/t/REMOVED/=
> > > >
> > > >
> > > >
> > > > --
> > > > Margie Baxley
> > > > "Always Only an IM Away"
> > > > (803)673-1487
> > > > http://www.virtualmargie.com
> > > >       • Post: mailto:dadadev@PROTECTED
> > > >
> > > >       • Unsubscribe »
> > > >
> > > >       • Manage Your Subscription »
> > > >
> > >
> > >
> > >
> > > --
> > >
> > > * Post:
> > >     mailto:dadadev@PROTECTED
> > > * Manage Your Subscription:
> > >     http://dadamailproject.com/cgi-bin/dada/mail.cgi/profile_login/margiebaxley/virtualmargie.com/
> > > * Unsubscribe:
> > >     http://dadamailproject.com/cgi-bin/dada/mail.cgi/t/REMOVED/=
> > >
> > >
> > >
> > > --
> > > Margie Baxley
> > > "Always Only an IM Away"
> > > (803)673-1487
> > > http://www.virtualmargie.com
> > >       • Post: mailto:dadadev@PROTECTED
> > >
> > >       • Unsubscribe »
> > >
> > >       • Manage Your Subscription »
> > >
> >
> >
> >
> > --
> >
> > * Post:
> >     mailto:dadadev@PROTECTED
> > * Manage Your Subscription:
> >     http://dadamailproject.com/cgi-bin/dada/mail.cgi/profile_login/margiebaxley/virtualmargie.com/
> > * Unsubscribe:
> >     http://dadamailproject.com/cgi-bin/dada/mail.cgi/t/REMOVED/=
> >
> >
> >
> > --
> > Margie Baxley
> > "Always Only an IM Away"
> > (803)673-1487
> > http://www.virtualmargie.com
> >       • Post: mailto:dadadev@PROTECTED
> >
> >       • Unsubscribe »
> >
> >       • Manage Your Subscription »
> >
>
>
>
> --
>
> * Post:
>     mailto:dadadev@PROTECTED
> * Manage Your Subscription:
>     http://dadamailproject.com/cgi-bin/dada/mail.cgi/profile_login/margiebaxley/virtualmargie.com/
> * Unsubscribe:
>     http://dadamailproject.com/cgi-bin/dada/mail.cgi/t/REMOVED/=
>
>
>
> --
> Margie Baxley
> "Always Only an IM Away"
> (803)673-1487
> http://www.virtualmargie.com
>       • Post: mailto:dadadev@PROTECTED
>
>       • Unsubscribe »
>
>       • Manage Your Subscription »
>
>
>
>
> --
> Margie Baxley
> "Always Only an IM Away"
> (803)673-1487
> http://www.virtualmargie.com
>       • Post: mailto:dadadev@PROTECTED
>
>       • Unsubscribe »
>
>       • Manage Your Subscription »
>



--

* Post:
    mailto:dadadev@PROTECTED
* Manage Your Subscription:
    http://dadamailproject.com/cgi-bin/dada/mail.cgi/profile_login/margiebaxley/virtualmargie.com/
* Unsubscribe:

    http://dadamailproject.com/cgi-bin/dada/mail.cgi/t/REMOVED/=