I'm getting a lot
of flack for insisting on closed-loop opt-in
stuff for Dada Mail. If you don't know what that means, it means that only a subscriber can subscribe themselves to a mailing list, once they go through a confirmation process. This is similar to a lot of other social network systems - Facebook, Twitter, etc work like this. You or I cannot just make someone follow us, or be our friend because you or I want them to - they need to, somehow confirm that this is what they want to do. It's 2011, it makes sense that public mailing lists work this way, as well - with permission.
What list owners of Dada Mail also want to do is mass-subscribe email addresses via the list control panel en-mass, without this verification step. If you follow the closed-loop opt-in system closely (there's really no other way, except, "closely"), this is a big huge no no. I go through a lot of detail on why I think (and other organizations as well) following a closed-loop opt-in system is not only a good idea, but a really great, wonderful, incredible idea - the only way you should run a public mailing list - read all about it: http://dadamailproject.com/installation ... _mail.html
I don't think I'm going to stop insisting on this system for public
mailing lists - as much as people are not appreciating the contemporary nature of the idea.
But, notice I keep using the word, "public
" - meaning in this case, "available to everyone". There is an honest, legitimate use of a mailing list for private
use. Be it a private club, organization, company, group of close friends, etc. Dada Mail doesn't really cater well to this group of users, since people see it a hassle for users to have to confirm their email address, for something, perhaps they've already agreed to in some way shape or form.
I can and always have seen this point of view. The question I always ask to users that want to use Dada Mail like this is, How do I cater to the first use of Dada Mail (legitimate public mailing lists), but still allow the second (legitimate private
I haven't gotten a really good answer. Mostly, people are just frustrated with the changes in the default policy of Dada Mail and give back... less than constructive feedback. That's frustrating for me to deal with - and it seems that there's an impassé.
Here's an idea: Why not have two sets of super-options?
First option is for public mailing lists. It goes something like this:
* Closed-Loop Opt-in stuff is required
That means, there's no option to mass-subscribe people via the list control panel at all.
This also means that any feature of Dada Mail that doesn't jive with the closed-loop opt-in system is disabled.
(This is the default setting currently in Dada Mail v4.3.2)
* You can't have this list be hidden
* You can have it closed to future subscribersAdded Bonus to running Public Mailing List!
: There's lots of cool services, like Amazon SES and Postmark that allow you to use their services to send email at much faster speeds that don't count in any way towards your hosting account's limitations. That means, you can use an inexpensive hosting account and still have a large mailing list - could potentially save you lots of money! You can't use them without having a closed-loop opt-in mailing list. It's against their terms of services, for obvious reasons. The second option is for private mailing lists. It goes something like this:
* Closed-Loop Opt-in stuff is optional
That means, you can mass-subscribe people in the list control panel. You have total control over your mailing list.
With this great power comes great responsibility
. This mode should not be used just because you disagree on how what should be a public mailing list is set up, but rather, because you have a legitimate private
mailing list and
and) you're willing to accept the responsibility that you have to deal with all problems, complaints, etc. if they come up!
If you abuse the power, prepare to feel the wrath of your users, who will send complaints to you, your hosting company, 3rd party spam reporting services (like http://spamcop.net
If you have a legitimate, private mailing list, those types of things should be a problem
- but, at the very least, your intents are stated. That makes me feel pretty good about making it easy to setup Dada Mail this way.
What do people think? Good idea? Bad idea? Got a better idea?
I'd rather not make any more changes to what types of policy Dada Mail follows, without user feedback. You all are the users I'm looking for, for feedback. This is a big request for comments and your voice matters a lot on where we're all going to go, in the future. If you're annoyed at changed in Dada Mail - speak up! Users have always had the power to communicate what it is they want from Dada Mail. This is no different, but I want to know what works the best for everyone.
(Please respond to this thread - if you're not currently registered to the boards - do so, here: ucp.php?mode=register