Hi Justin,I am connecting to Amazon Simple Email Service, but when I click the button Save, then Test, it gives me the port 25 error. So is it being blocked from bluehost even though I'm using Amazon SES?MargieOn Sun, Apr 17, 2016 at 5:56 PM, Justin J justin@PROTECTED [Dada Mail Developers] <dadadev@PROTECTED> wrote: > On Apr 17, 2016, at 3:25 PM, Margie Baxley margiebaxley@PROTECTED [Dada Mail Developers] <dadadev@PROTECTED> wrote: > > Hello, > > This is the error that I get when I try ...Continue Reading

> On Apr 17, 2016, at 3:25 PM, Margie Baxley margiebaxley@PROTECTED [Dada Mail Developers] wrote: > > Hello, > > This is the error that I get when I try to save then test under Sending/Options- > Host email-smtp.us-east-1.amazonaws.com could not be pinged at port 25. Outbound port may be blocked, or host is down at specified port > It tells me to check my email and if it's there, sending works, and the email does show up but I still can't send a test or a full mass mailing from dada mail. I'm h ...Continue Reading

Hello,This is the error that I get when I try to save then test under Sending/Options-*Host email-smtp.us-east-1.amazonaws.com could not be pinged at port 25. Outbound port may be blocked, or host is down at specified port*It tells me to check my email and if it's there, sending works, and the email does show up but I still can't send a test or a full mass mailing from dadamail.Thanks. On Sat, Apr 16, 2016 at 9:56 AM, Margie Baxley margiebaxley@PROTECTED [Dada Mail Developers] <dadadev@PROTECTED> wrote: Th ...Continue Reading

Thanks Justin. Yes, the domain and email are verified. I'm using this version- 9.2.0 Stable 03/23/16 My batch settings-Total daily limit: 50,000 messages Percentage of daily limit allowed for Pro Dada: 100% Sending speed limit: 14 messages/second Number of messsages reported as having been sent in the last 24 hours: 16 messages Messages will be sent at a rate of up to 50,400 messages/hour. Mailing to 28 subscribers will take at least 2 seconds. On Sat, Apr 16, 2016 at ...Continue Reading

> Here is the error log Ok, obvious question, but did you verify the email address and domain? That's the step I go over in, http://dadamailproject.com/d/features-amazon_ses_support.pod.html#Verifying-a-Domain-with-Amazon-SES And that's what this error usually refers to, Identity is invalid. Must be a verified email address or domain. If you haven't, there should be an enormous warning at the top of the Send a Message screen. > and I'm using pro dada. We have the lifetime version. I meant version num ...Continue Reading

Sorry, I was looking at the wrong drop down.Here is the error log and I'm using pro dada. We have the lifetime version.Identity is invalid. Must be a verified email address or domain. id, '4' doesn't exist! at /DADA/App/MassSend.pm line 1250 Identity is invalid. Must be a verified email address or domain. Identity is invalid. Must be a verified email address or domain. id, '4' doesn't exist! at /DADA/App/MassSend.pm line 1250 Identity is invalid. Must be a verified email address or domain. Identity is invalid. Mu ...Continue Reading

> On Apr 15, 2016, at 9:50 PM, Margie Baxley margiebaxley@PROTECTED [Dada Mail Developers] wrote: > This is what I see in logs now, for the small 28 that I tried to send tonight- I finally canceled it, since it's not going anywhere. That doesn't look like the error logs - make sure, "Error Logs" is selected when you're in the Log Viewer plugin. Takes a moment to refresh to the different log. Version of Dada Mail you're using? ...Continue Reading

Under Batch Sending Options, Enable batch setting is checkedAutomatically set batching speeds is checkedAdjust sleep time is checked and  Auto Pickup is checked and save mailing logs is checked. Use SMTP connection is not checkedThis is what I see in logs now, for the small 28 that I tried to send tonight- I finally canceled it, since it's not going anywhere. [Fri Apr 15 20:58:59 2016] List 174.107.179.0 Mass Mailing Starting Message-Id: <20160415205859.88796546@PROTECTED> Subj ...Continue Reading

> On Apr 15, 2016, at 9:20 PM, Margie Baxley margiebaxley@PROTECTED [Dada Mail Developers] wrote: > > Right, it didn't go out at all. When I looked in Mass Mailing Monitor it is still sitting there. I can send to 5 emails and they all go through fine, but anything over that, they get stuck. They get stuck? So, firstly, do you have the cronjob for Dada Mail set up? http://dadamailproject.com/d/features-scheduled_cronjobs.pod.html > I didn't see any errors in the log No errors at all? That's suspicio ...Continue Reading

Right, it didn't go out at all. When I looked in Mass Mailing Monitor it is still sitting there. I can send to 5 emails and they all go through fine, but anything over that, they get stuck.I didn't see any errors in the log but when I click on verbose sending information, it shows this and it will just keep restarting and never sending. I have batch settings checked and it shows that I can send 50,000 in a 24 hours. I'd be happy to just send to 5,000. Mass Mailing appears to be in good health. Mass Mailing is not ...Continue Reading