Re: List Restarting

 
From: "Carl G. Kuczun" <ckuczun@PROTECTED>
Date: October 27th 2008

Hi Justin,

I will try turning on tracing While I am setting that up, here is some more information regarding the list restarting

1) The problem SEEMED to go away when I unchecked Enable Batch Sending, but that is not the case Today when I sent a larger list, it sent the first four but then stopped and never sent any more So I have re-checked Enable Batch Sending because that at least keeps reloading until it finishes

2) The problem is not just when sending emails Today I was making some changes to the email templates and other administrative-type changes to my lists and I was getting failures when loading pages and saving pages There are similar log entries to the sending failures I will send you today's log

I think something has changed in my environment since everything seems affected

Carl K

----- Original Message ----- From: "Justin J" justin@PROTECTED To: "Dada Mail Developers Subscriber" ckuczun@PROTECTED Sent: Monday, October 27, 2008 2:41 PM Subject: [dadadev] Re: List Restarting

> > >

On Oct 25, 2008, at 8:01 AM, Carl G Kuczun wrote:

If you're interested in doing some further debugging, I can give you directions on how to REALLY get some interesting debugging information For something like 3 subscribers, it may actually be easy enough to slog through Interested?

Yes, unless there are more things to check

Try turning tracing on:

http://dadamailproject com/support/documentation-dada-3_0_0/error_faq pod html#making_the_error_log_more_verbose___debug_trace_

By finding these lines in the Config pm:

$DEBUG_TRACE ||= {

DADA_App_DBIHandle => 0, DADA_App_Subscriptions => 0, DADA_Mail_MailOut => 0, DADA_Mail_Send => 0, DADA_App_BounceScoreKeeper => 0,

};

And changing it to:

$DEBUG_TRACE ||= {

DADA_App_DBIHandle         => 0,
DADA_App_Subscriptions     => 0,
DADA_Mail_MailOut          => 1,
DADA_Mail_Send             => 1,
DADA_App_BounceScoreKeeper => 0,

};

Run a mailing on that list of just three subscribers, with nothing else happening and let me know what the error log says - send it over as an attachment, if you'd like It's going to be very verbose

-- Justin J

Dada Mail - Write Once: Distribute Everywhere Software url: http://dadamailproject com

Demo: http://demo dadamailproject com

Seen Dada Mail 3? http://dadamailproject com/features/3_0/

On Oct 25, 2008, at 8:01 AM, Carl G Kuczun wrote:

>

Hi Justin,

My list reloading problem does not happen if I uncheck: Sending Options/Enable Batch Sending It is only failing when I use batch sending

Please see my answers to your questions after your comments:

Hmm Unless you're using a Windows platform (and even then), this shouldn't happen - it means either something is mucking up with the fork()ing process or the sleep()ing process This happens on really really cheap accounts Are you on a dedicated server, or something more like shared host? If it's a shared host, which one? I am using a Windows laptop, but it is also happening when other Windows computers initiate sends (BTW, this has been working fine for months It is only the last 2 weeks that I have been having these problems ) My website/dadamail is located on my web hosting company www bluehost com

[ ] Restart Mailings After Each Batch Not checked

If you're interested in doing some further debugging, I can give you directions on how to REALLY get some interesting debugging information For something like 3 subscribers, it may actually be easy enough to slog through Interested?

Yes, unless there are more things to check

Carl K

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