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Re: Error running dadamail on website

 
From: "ikram selmi karouma25@PROTECTED [Dada Mail Developers]" <dadadev@PROTECTED>
Subject: Re: Error running dadamail on website
In-Reply-To: (no subject)
Date: October 31st 2018
thanks thomas for the message


From: dadadev@PROTECTED <dadadev@PROTECTED> on behalf of Thomas V Thomas thomasvt@PROTECTED [Dada Mail Developers] <dadadev@PROTECTED>
Sent: Tuesday, October 23, 2018 3:26 AM
To: Dada Mail Developers Subscriber
Subject: Re: [dadadev] Error running dadamail on website
 
 
From: thomasvt@PROTECTED
Hi Y,

It's resolved now. I had opened a support ticket and they mentioned it was an issue with file permissions.

They made the permission change and it's now working.

Thanks,
Thomas


From: dadadev@PROTECTED <dadadev@PROTECTED> on behalf of Yehuda Katz yehuda+dada@PROTECTED [Dada Mail Developers] <dadadev@PROTECTED>
Sent: Monday, October 22, 2018 9:41 PM
To: Dada Mail Developers Subscriber
Subject: Re: [dadadev] Error running dadamail on website
 
 
From: yehuda+dada@PROTECTED
What does the suexec log say?

- Y

On Mon, Oct 22, 2018 at 9:36 PM Thomas V Thomas thomasvt@PROTECTED [Dada Mail Developers] <dadadev@PROTECTED> wrote:
 
From: thomasvt@PROTECTED

This has been working for many years, but suddenly I get this error. There have been no changes made to files. The website is hosted on lunarpages.com. Is there any troubleshooting document which may help in resolving this issue.


Accessing http://website/dada/mail.cgi 
gives the error below

================================= 
"Internal Server Error 
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at webmaster@website to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request." 
=================================

Server Error log shows:

[Mon Oct 22 17:48:40.417990 2018] [cgi:error] [pid 279168] [client 160.34.124.187:57850] AH01215: suexec policy violation: see suexec log for more details: /home/xxxxx/public_html/dirname/dada/mail.cgi


 

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