Re: weird Bridge bounces

 
From: "AJ" <ajfasano@PROTECTED>
Date: July 13th 2013

Wait a second.. 

 At the very bottom of this email you have the From header..

 

It says:

From: user1@PROTECTED

Subject: [Stafford Royals Level 4] 

Date: April 11, 2013 8:41:45 PM EDT

To: "Stafford Royals Level 4" 

Reply-To: "Stafford Royals Level 4" 

 

 

So, does that mean that you are sending the email as user1@PROTECTED   and not from a general list address?

 

Also, Justin is right about ‘the many’ getting punished for the transgressions of ‘the few’ in a shared hosting environment.   The other thing is that, if the email is being relayed through a cluster of outbound SMTP servers and the originating outbound IP varies, it is entirely possible that one of the clustered mail servers got RBL’ed, which could explain why some email gets through and others do not. That particular email just happened to be sent through the one blacklisted mail server in the cluster.

 

 

 

 

From: Mary Ann Kelley [mailto:maryann@PROTECTED]
Sent: Saturday, July 13, 2013 9:02 AM
To: Dada Mail Developers
Subject: [dadadev] Re: weird Bridge bounces

 

 

I requested removal from the blacklist so it may have already been processed. Plus they moved my site to a new server last night, just to make things a little more complicated. So yeah, between those two things it probably doesn't show as blacklisted anymore. 

 

I hate shared hosting, but this site is for a non-profit parent association for a sports team and there is no way a dedicated server is even remotely possible. I asked HG about a dedicated IP and they said exactly what you said - mail would still go through the shared mail servers.

 

All that aside, I'm pretty sure this isn't a blacklist issue. I get bounces for that on a regular basis, but they are random, in keeping with the random IPs used to send the mail. I just can't figure out what the issue actually is. 

 

Justin, have you ever seen something like this? Where a message comes back that a domain is banned and the same bounce message is sent for every user on the list with no variation by ISP? In this case it started with yahoo. A yahoo user sends an email to the list and it's delivered to every list member just fine. A different Yahoo user sends a message to the list and it generates the following bounce message for every single user on the list INCLUDING THE USER THAT SENT IT. To my inexperienced eye, it seems to be generated by HostGator's server, not the user's ISP. Here's an example:

 

This is the mail system at host gateway04.websitewelcome.com.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

                  The mail system

<user1@PROTECTED>: service unavailable. Command output: The domain
   yahoo.com  is banned Message rejected
Reporting-MTA: dns; gateway04.websitewelcome.com
X-Postfix-Queue-ID: 34347E357B7E6
X-Postfix-Sender: rfc822; bounces@PROTECTED
Arrival-Date: Thu, 11 Apr 2013 19:41:37 -0500 (CDT)

Final-Recipient: rfc822; user1@PROTECTED
Original-Recipient: rfc822;user1@PROTECTED
Action: failed
Status: 5.3.0
Diagnostic-Code: x-unix; The domain yahoo.com  is banned Message rejected

Subject: [Stafford Royals Level 4] 

Date: April 11, 2013 8:41:45 PM EDT

To: "Stafford Royals Level 4" 

Reply-To: "Stafford Royals Level 4" 

 

 

Mary Ann

 

 

On Jul 12, 2013, at 6:27 PM, Justin J wrote:




FYI, I don't see staffordroyals.com currently on this Black list check, 

          http://mxtoolbox.com/SuperTool.aspx?action=blacklist%3a50.87.144.152&run=toolpage

The thing with shared hosting, which is sort of a bummer, is that many sites, use a small pool of mail servers, so when a service decides to blacklist one mail server because of an individual's actions, it affects a large group of people, who have done nothing wrong. Which sorta stinks, and is one argument against IP-based blacklisting. 

For anything under the Unified Layer umbrella (host monster, Bluehost, etc), they do have a, "Dedicated IP" hosting option, but the mail servers are still the same as their shared-IP hosting. 



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