Thanks Justin,
Just taken a look at the logs.. I thought dada.txt was the place to go but then realised it's 500'ing

from error_log:
[Mon Sep 21 11:43:40 2009] [warn] [client 203.58.7.34] Timeout waiting for output from CGI script /var/www/vhosts/xxx.com/cgi-bin/dada/mail.cgi, referer: http://xxx.com/new/join-mailing-list.html
[Mon Sep 21 11:43:40 2009] [error] [client 203.58.7.34] Premature end of script headers: mail.cgi, referer: http://xxx.com/new/join-mailing-list.html
[Mon Sep 21 11:44:53 2009] [warn] [client 203.58.7.34] Timeout waiting for output from CGI script /var/www/vhosts/xxx.com/cgi-bin/dada/mail.cgi, referer: http://xxx.com/new/join-mailing-list.html
[Mon Sep 21 11:44:53 2009] [error] [client 203.58.7.34] Premature end of script headers: mail.cgi, referer: http://xxx.com/new/join-mailing-list.html

with the following POST
country��� Australia
email��� le.adamlane@PROTECTED
f��� subscribe
first_name��� Adam
last_name��� Lane
list��� pd
post_code��� 4121


It's weird actually - it submits and finishes the script (because I get the auto email and am added to the list). But if I resubmit that one, it instantly renders back "you're already in the list". So it seems to timeout for both subscribing new addresses and for successfully queuing, but not everything.

Another note: it does add the lines to the dada.txt - I thought maybe the log file was too big, since it's 80mb and that may be why it's timing out but I doubt that now.

How can I track where it's timing out / figure out what's going on?

thanks again.
Adam

On Mon, Sep 21, 2009 at 7:56 AM, Justin J <justin@PROTECTED> wrote:

On Sep 17, 2009, at 5:31 AM, Adam Lane wrote:



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�Hi all,

I'm experiencing a funny issue -
I've got a client setup in DADA with 2 lists with a lot of subscribers..
recently i've found an issue whenever you goto send a test, whole message or subscribe from external form etc it takes around 10 seconds to process - then just shows a blank screen (no output at all, viewing source shows nothing)
The admin panel works fine etc but it seems it's anything POST related. And it's not specific to my computer, been reports of > 10

You may want to see if there's any mod_security stuff getting in the way and if anything interesting does get printed in the error logs, when this all happens.

Do the requests finally go through?

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On Sep 17, 2009, at 5:31 AM, Adam Lane wrote:

�Hi all,

I'm experiencing a funny issue -
I've got a client setup in DADA with 2 lists with a lot of subscribers..
recently i've found an issue whenever you goto send a test, whole message or subscribe from external form etc it takes around 10 seconds to process - then just shows a blank screen (no output at all, viewing source shows nothing)
The admin panel works fine etc but it seems it's anything POST related. And it's not specific to my computer, been reports of > 10

I know it's a bit generic, but any ideas for diagnosing this?

Thanks heaps
Adam

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