Re: force text confirmation emails?

 
From: "Justin, Dada Mail justin@PROTECTED [Dada Mail Developers]" <dadadev@PROTECTED>
In-Reply-To: (no subject)
Date: August 21st 2019

Looking at this, the correct behavior in how this is written is to use the default file, rather than send plaintext-only:

https://github.com/justingit/dada-mail/blob/8f6bdb2d7c6cdc8890b66f00297c14c3278626e0/dada/DADA/App/EmailThemes.pm#L200

I referenced this in the issue, and changed the issue to a feature request.

https://github.com/justingit/dada-mail/issues/839

Part of my feels that "use default if missing" is the way to go, as then you can make an email theme that just has one - or a few files in it with the changes you would like, rather than need to change everything.

I like the idea instead to have an option to say, "hey: use plaintext-only for email notifications/confirmations, rather than multipart/alternative", which I added as an issue, here:

https://github.com/justingit/dada-mail/issues/838

Justin

On 8/21/2019 11:50 AM, Justin, Dada Mail justin@PROTECTED[Dada Mail Developers] wrote:

*From: justin@PROTECTED justin@PROTECTED *

Follow up email to report that this is not the case. I deleted it
and it used the HTML confirmation template in the default theme.

I'll add an issue about this - but also a note of, "define what the actual correct behavior is", as even I'm guessing and (if I keep guessing), using the missing template from the default theme seems fairly reasonable.

It would be great if there was a per list option for whether we want
to send text or html confirmation emails.

I can add a feature request about that too - but mostly it would be a big, "send text emails/send html emails" switch.

Since switching to html confirmation emails with the upgrade, more
people are reporting bot-submitted confirmation emails as
spam[...]With the text version they seemed to be less likely to
think it was an intentional spam email.

Any data to back up this feeling with?

If the problem is "bots submitting forms", I'm not sure if the solution is, "change the type of email sent to the bot", as bots will still keep submitting forms - this is a BIG problem when using something like SES,where abuse reports/bounces count towards your rep.

Also a reminder if anyone wants to file issues/feature requests, use the issue tracker:

https://github.com/justingit/dada-mail/issues

Label it as "bug" bugs; "feature requests" for feature requests. Bugs don't get fixed, unless they're first reported!

(don't use the wiki for feature requests)

Cheers,

Justin

On 8/21/2019 11:35 AM, Mary Ann Kelley maryann@PROTECTED[Dada Mail Developers] wrote:

*From: maryann@PROTECTED maryann@PROTECTED
<mailto:maryann@PROTECTED> * Follow up email to report
that this is not the case. I deleted it and it used the HTML
confirmation template in the default theme. It would be great if
there was a per list option for whether we want to send text or html
confirmation emails.

Since switching to html confirmation emails with the upgrade, more
people are reporting bot-submitted confirmation emails as spam (I
know I can use recaptcha but I want a streamlined subscription form
and I don’t want Google’s recaptcha privacy notice covering a big
part of the viewport on mobile, so until bot submissions are a
bigger problem than those issues, I probably won’t turn it on). With
the text version they seemed to be less likely to think it was an
intentional spam email.

Mary Ann

    On Aug 21, 2019, at 1:26 PM, Mary Ann Kelley
    maryann@PROTECTED maryann@PROTECTED
    <mailto:maryann@PROTECTED> [Dada Mail Developers]
    dadadev@PROTECTED> wrote:

    /From:maryann@PROTECTED maryann@PROTECTED
    <mailto:maryann@PROTECTED>/Thanks.

        On Aug 21, 2019, at 12:51 PM, Justin, Dada
        Mailjustin@PROTECTED justin@PROTECTED
        <mailto:justin@PROTECTED>[Dada Mail Developers]
        dadadev@PROTECTED> wrote:

        |If I delete the .html emails in the theme for a specific
        function, will it default to the text version or to the html
        version in the default theme? (I want to disable html for
        confirmation emails.) |

        Yes, I believe so,

        Justin

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