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Profile values not preserved?

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Profile values not preserved?

Postby sandyj » Sun Nov 21, 2010 11:04 am

Hi Justin

I'm using the "Invite checked subscribers..." option to invite existing subscribers to my current mailing list to subscribe to a new mailing list. I find that the profile field values in the new subscription overwrite the existing profile field values, regardless of whether the "Preserve any current Subscriber Profile Fields information" option is checked or not. So if the new fields are blank, all the profile information is lost.

The documentation for this feature seems a little confusing - it says "If you'd rather have the information you've just submitted to replace the old information, check this option." which is the opposite of what I would expect, for an option with the label "Preserve any current Subscriber Profile Fields information".

But, as I say, checking it or unchecking it doesn't seem to make any difference. I'd really prefer any existing information to be preserved by default, and only overwritten by the new information if explicitly requested. And ideally, a non-ROOT administrator shouldn't be able to overwrite existing information at all.

Any thoughts?
Regards
Sandy
PS. This is on 4.1.0, I've also tested on 4.2.0 beta 2 with the same result.
PPS. The problem only shows up with "Invite checked subscribers", when using the "Subscribe checked subscribers" the profile information IS preserved if that option is checked.
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Re: Profile values not preserved?

Postby justin » Sun Nov 21, 2010 7:01 pm

I'll check this out - might be a bug,
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Re: Profile values not preserved?

Postby justin » Sun Nov 21, 2010 7:24 pm

Actually, not even having to look at this, I think I know what's going on:

That preference won't actually be remember, when people start subscribing themselves, via the list invitation. So, whatever the default is, will stick. I'm not quite sure how to solve that one at the moment, but I'll take a closer look and see if I can't at least make things clearer.
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Re: Profile values not preserved?

Postby sandyj » Mon Nov 22, 2010 2:16 am

Justin

Thanks for your reply. I think that for now, if you could update the documentation to make it clear that this option doesn't apply to invited subscribers, then that will help others. Meanwhile, I can of course use the work-around of simply re-entering the data held in the profile, when inviting subscription to the new list.

Regards
Sandy
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Re: Profile values not preserved?

Postby sandyj » Mon Nov 29, 2010 5:06 am

Hi Justin,

I've just downloaded and installed 4.3.0 and the option to "Add" subscribers has gone, it now just has the "Invite" option. But the option to "Preserve any current Subscriber Profile Fields information" is still there - does this serve any purpose now? Perhaps it should be removed to avoid confusion, since it doesn't apply to invitations.

Sandy
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Re: Profile values not preserved?

Postby justin » Mon Nov 29, 2010 2:08 pm

I really didn't get a chance to check out this particular issue for 4.3.0
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