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500 Internal Server Error when parse bounce

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500 Internal Server Error when parse bounce

Postby bhhanxue » Thu May 03, 2012 10:50 am

Has anyone ever have this problem: when parse bounce, it tells 500 Internal Server Error. but any other operation is normal.Also of course parse bounce can not be done by cron. i have been used it for a long time, it just occurs recently. does anyone know reason? thanks in advance.
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bhhanxue
 
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Re: 500 Internal Server Error when parse bounce

Postby justin » Thu May 03, 2012 2:53 pm

Any errors in the error logs that seem relevant?
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Re: 500 Internal Server Error when parse bounce

Postby bhhanxue » Thu May 03, 2012 6:26 pm

it seems the server error is not recorded in the errors.txt file. but when i try parse bounce, during hundreds of server error notification, there is one screen notification is like //DADA/App/BounceHandler.pm line 342. see below erroe log:

[Thu May 3 09:00:31 2012] dada_bounce_handler.pl: Dada Mail 5.0.0 rc4 Warning: Server is way too busy to open semaphore file , /home/xxx/public_html/xxx/cgi-bin/.dada_files/.tmp/dada_bounce_handler.lock - Resource temporarily unavailable
[Thu May 3 09:00:31 2012] dada_bounce_handler.pl: at ..//DADA/App/BounceHandler.pm line 342.
[Thu May 3 09:10:44 2012] mail.cgi: BAD List name "uniquevision" at /home/xxx/public_html/xxx/cgi-bin/dada/mail.cgi line 9509.
[Thu May 3 10:26:50 2012] mail.cgi: Reloading message... at /DADA/Mail/MailOut.pm line 1706.
[Thu May 3 11:00:18 2012] dada_bounce_handler.pl: Dada Mail 5.0.0 rc4 Warning: Server is way too busy to open semaphore file , /home/xxx/public_html/xxx/cgi-bin/.dada_files/.tmp/dada_bounce_handler.lock - Resource temporarily unavailable
[Thu May 3 11:00:18 2012] dada_bounce_handler.pl: at ..//DADA/App/BounceHandler.pm line 342.
bhhanxue
 
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Re: 500 Internal Server Error when parse bounce

Postby bhhanxue » Thu May 03, 2012 7:03 pm

forgot to say, during hundred times of server error, there is one time i successfully parsed bounce.
and fortunately after more than a days problem, it works normally again.but still not know why. I did nothing.
bhhanxue
 
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Re: 500 Internal Server Error when parse bounce

Postby justin » Thu May 03, 2012 8:54 pm

Try just not using the lock files -

http://dadamailproject.com/support/docu ... le_locking
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