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Emails recieved by Dada goes into Junk/Spam folder

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Emails recieved by Dada goes into Junk/Spam folder

Postby Robert » Mon Jan 23, 2012 6:44 pm

Hi Justin,

Here's the view source code you asked for regarding Dada emails getting sent into the Spam/Junk box (I've put x's where my domain is.), let me know if you need the domain name and I'll send it to you by email.

The email from Dada Mail saying "Mailing Complete - Dada mail" gets delivered to the inbox correctly.


<html dir="ltr">
<head>
<title></title>
</head>
<body>
<p>Hi, this is a email from Dada</p>


--
<p style="font:.6em/1.6em Verdana, Helvetica, 'Sans-serif'">
<a href="http://xxxxxxxx.com/cgi-bin/dada/mail.cgi/u/xxxxxxxx/xxxxxxx/xxxxxxxx.com/">
Remove
</a>
</p>
<p style="font:.8em/1.6em Helvetica,Verdana,'Sans-serif';text-align:center"><a href="http://xxxxxxxx.com/cgi-bin/dada/mail.cgi/r/xxxxxxxx/894973604220/">Mailing List Powered by Dada Mail</a></p>
<!--open_img--><img src="http://xxxxxxxx.com/cgi-bin/dada/mail.cgi/spacer_image/xxxxxxxx/20120123172002/spacer.png" width="1" height="1" /><!--/open_img-->
</body>
</html>
Robert
 
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Re: Emails recieved by Dada goes into Junk/Spam folder

Postby justin » Mon Jan 23, 2012 7:03 pm

Here's the view source code you asked for regarding Dada emails getting sent into the Spam/Junk box (I've put x's where my domain is.), let me know if you need the domain name and I'll send it to you by email.


Actually, I was looking for the source of the message itself, not just the source of the HTML part of the message. Those types of specifics (plus what you're xxx'ing out) is what may be important.

For example, does your list owner's email address match the domain you're sending from? That's a fairly common problem.
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Re: Emails recieved by Dada goes into Junk/Spam folder

Postby Robert » Tue Jan 24, 2012 12:22 am

I've found the problem is in:
Appearance And Templates -> Email Message Template -> HTML Message box.
When I remove the two variables below from the template:

<!-- tmpl_var list_settings.list_owner_email -->
and/or
<!-- tmpl_var list_settings.physical_address -->

It causes the received emails to go to the Junk/Spam box.

Is there any way to remove these two variables without causing the problem?
I want to put the custom signature in when I compose the email with "Send a Message".
Or is there a way to edit the <!-- tmpl_var list_settings.physical_address --> and put in my custom HTML code?

Thanks

Robert wrote:For example, does your list owner's email address match the domain you're sending from? That's a fairly common problem.

I've tried with various emails not of the same domain without success.
Robert
 
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Re: Emails recieved by Dada goes into Junk/Spam folder

Postby justin » Tue Jan 24, 2012 1:30 am

Not sure why removal of either of those two variables would cause the message to go into a junk/spam folder, but it's pretty common to have the address part there, in a mass mailing (see the SPAM CAN act, etc). What type of mail reader are you using to read the mail?

And again, is there anything in the *source* of the email message that could give a clue? For example, any SpamAssassin headers? Here's an example of what they look like:

Code: Select all
X-Spam-Checker-Version: SpamAssassin 3.2.3 (2007-08-08) on
   hedwig.summersault.com
X-Spam-Level:
X-Spam-Status: No, score=-3.1 required=5.0 tests=BAYES_00,HTML_IMAGE_RATIO_02,
   HTML_MESSAGE,RCVD_IN_DNSWL_LOW,RDNS_NONE autolearn=ham version=3.2.3



I've tried with various emails not of the same domain without success.


Um, OK - My advice usually is to match those two up. If the domain that Dada Mail is installed on is, "example.com" make sure your list owner is also, "somebody@example.com"
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Re: Emails recieved by Dada goes into Junk/Spam folder

Postby Robert » Tue Jan 24, 2012 4:09 pm

It's odd and I don't know why removal of either of those two variables affects the emails getting sent to the spam box. I think it might be on the email server. I'm using MS Outlook 2003.

I looked in the email's source:

This is one without <!-- tmpl_var list_settings.physical_address --> the that gets sent to the Junk box
Subject: Message Testing DADA mail
X-Mail-Filter-Gateway-ID: D5C5210000D2.A07FF
Mail-Filter-Gateway: Scanned OK
X-Mail-Filter-Gateway-SpamDetectionEngine: NOT SPAM (Whitelisted),
MailFilterGateway Engine (score=3.128, required 3,
autolearn=disabled, CTASD_SPAM_UNKNOWN -1.00,
HTML_IMAGE_ONLY_12 2.25, HTML_MESSAGE 0.00,
MPART_ALT_DIFF_COUNT 1.88)
X-Spam-Status: No

This is one with <!-- tmpl_var list_settings.physical_address -->that gets sent to the Inbox box
Subject: Message Testing DADA mail
X-Mail-Filter-Gateway-ID: 5350F6D0010.A17D4
Mail-Filter-Gateway: Scanned OK
X-Mail-Filter-Gateway-SpamDetectionEngine: NOT SPAM (Whitelisted),
MailFilterGateway Engine (score=0.319, required 3,
autolearn=disabled, CTASD_SPAM_UNKNOWN -1.00,
HTML_IMAGE_ONLY_32 1.32, HTML_MESSAGE 0.00)
X-Spam-Status: No

It appears that without the <!-- tmpl_var list_settings.physical_address --> variable the Spam score is much higher. So I'll leave that in the template rather than putting my signature in while composing an email.

Yes, of course I want to have my address/signature on my outgoing emails. I've managed to edit the "Email Message Templates" -> "HTML Message" so I that have decent looking signature. The only thing is the email link text and website link text gets formatted with (TT></TT> formatting tags... Where can that be changed?

Thanks :-)
Robert
 
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Re: Emails recieved by Dada goes into Junk/Spam folder

Postby justin » Tue Jan 24, 2012 4:37 pm

Weird also that the address sending the message is whitelisted and the message supposively gets past the spam filters - perhaps a over-eager mailbox filter you have locally?

The only thing is the email link text and website link text gets formatted with (TT></TT> formatting tags... Where can that be changed?


Hmm, Weird? Do you mind pasting an example of that? You can show just the HTML, I don't need the headers for that one :)
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Re: Emails recieved by Dada goes into Junk/Spam folder

Postby Robert » Tue Jan 24, 2012 4:52 pm

Here is the signature code in the HTML template.
I entered the my address, email and website in the " Change List Information" -> "Physical Address":

<p style="font:.8em/1.4em Verdana,Arial,'Sans-serif'">--<br>xxxxxxxxxxxxxxxx<br>
xxxxxxxxxxxxxxxxxxxxxxxxxxxx<BR>
xxxxxxxxxxxxxxxxxxxxxxxxxxxx<BR>
xxxxxxxxxxxxxxxxxxxxxxxxxxxxx<BR>
t: xxx-xxxx<BR>
f: xxx-xxxx<BR>
e: <TT><A HREF="mailto:xxxt@xxxxxx.com">xxxx@xxxxxxxx.com</A></TT><BR>
w: <TT><A HREF="http://www.xxxxxxxxxx.com">http://www.xxxxxxxxx.com</A></TT>
<br>
Visit me on <a href="http://xxxxxxxxxxx.com/cgi-bin/dada/mail.cgi/r/xxxxxxxxxxxx/510438475371/">Facebook</a>
<br>--
<p style="font:.8em/1.4em Verdana,Arial,'Sans-serif'">
<a href="http://xxxxxxxxx.com/cgi-bin/dada/mail.cgi/u/xxxxxxxxxxxxxxxxx/info/xxxxxxxxxxxx.com/">
Remove
</a>
</p>

I've just now upgraded to Pro Dada.
Robert
 
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Re: Emails recieved by Dada goes into Junk/Spam folder

Postby justin » Tue Jan 24, 2012 5:27 pm

OK, looks like it's the plaintext to HTML converter. It's a pretty weird decision by the person who wrote it - not sure if I understand why - and no way to turn that off. You could go into the source of the module and change it. It lives in, dada/DADA/perllib/HTML/FromText.pm. Look for these lines:

Code: Select all
    # EMAIL, URLS: spot electronic mail addresses and turn them into
    # links.  Note (1) if `urls' is set but not `email', then only
    # addresses prefixed by `mailto:' will be marked up; (2) that we leave
    # the `mailto:' prefix in the anchor text.
    if ($options->{email} or $options->{urls}) {
      s|((?:mailto:)?)($email[$options->{metachars}?1:0])|
   ($options->{email} or $1)
     ? "<TT><A HREF=\"mailto:$2\">$1$2</A></TT>" : $2|gex;
    }

    # URLS: mark up URLs as links (note that `mailto' links are handled
    # above).
    if ($options->{urls}) {
      s|\b((?:$protocol):\S+[\w/])|<TT><A HREF="$1">$1</A></TT>|g;
    }


and remove the instances of the <tt> tag:

Code: Select all

    # EMAIL, URLS: spot electronic mail addresses and turn them into
    # links.  Note (1) if `urls' is set but not `email', then only
    # addresses prefixed by `mailto:' will be marked up; (2) that we leave
    # the `mailto:' prefix in the anchor text.
    if ($options->{email} or $options->{urls}) {
      s|((?:mailto:)?)($email[$options->{metachars}?1:0])|
   ($options->{email} or $1)
     ? "<A HREF=\"mailto:$2\">$1$2</A>" : $2|gex;
    }

    # URLS: mark up URLs as links (note that `mailto' links are handled
    # above).
    if ($options->{urls}) {
      s|\b((?:$protocol):\S+[\w/])|<A HREF="$1">$1</A>|g;
    }


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Re: Emails recieved by Dada goes into Junk/Spam folder

Postby Robert » Tue Jan 24, 2012 5:55 pm

That worked, thanks :)
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