MassSend.pm line 385

[bigtime]

Log is FULL of these and people arent receiving mailings, but I get them fine on my side and I get a list complete?!!!

[Wed Jul 25 16:12:36 2012] mail.cgi: Problems sending SASL authorization to SMTP server, make sure your credentials (username, password) are correct. at /DADA/App/MassSend.pm line 385
[Wed Jul 25 16:12:36 2012] mail.cgi: problems sending 'chris@xxxxxxx.com' in 'RCPT TO:<>' command to SMTP server. at /DADA/App/MassSend.pm line 385

[bigtime]

Is this maybe the issue?

my list ID is coming from the server instead of my domain?!

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Net::SMTP_auth=GLOB(0x9991a3c)>>> List-Archive: <http://XXXX.net/cgi-bin/dada/mail.cgi/archive/coaches/>
Net::SMTP_auth=GLOB(0x9991a3c)>>> List-ID: <coaches.host.XXXX.info>
Net::SMTP_auth=GLOB(0x9991a3c)>>> List-Owner: <info@XXXX.net>
Net::SMTP_auth=GLOB(0x9991a3c)>>> List-Subscribe: <http://XXXX.net/cgi-bin/dada/mail.cgi/s/coaches///>
Net::SMTP_auth=GLOB(0x9991a3c)>>> List-Unsubscribe: <http://XXXX.net/cgi-bin/dada/mail.cgi/u/coaches///>





[justin]

Log is FULL of these and people arent receiving mailings, but I get them fine on my side and I get a list complete?!!!

It makes sense, if you receive the message, but no one else does, just because authorization doesn't really need to work, if you're sending locally - say from somewhere@yourdomain.com to, somewhereelse@yourdomain.com. But, anyone not on, "yourdomain.com" won't receive the message.

So, is your SMTP auth stuff setup correctly?

Is this maybe the issue?

my list ID is coming from the server instead of my domain?!

My guess is that's not the issue.

[bigtime]

The address Im getting them on is not same domain but hosted on the same server if that makes sense.

ALSO

Im multi list sending which is what started this whole mess ;)

Noticed not all were going so I changed it from merged to individual in my config file.

SMTP WAS set up just fine..... I have one email for bounces and the info out for replies.

Went into SMTP settings and made sure password for email account was right.

If I check Use POP-Before-SMTP Authentication which I have always used, saving and testing gives an error:

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Connection to 'mail.HERE.net' wasn't successful: PASS failed: -ERR Authentication failed.
at /DADA/App/POP3Tools.pm line 81.

I have manually changed the password many times to simple ones to server generated ones.

I also have no idea what to put for TYPE, but Ive tried all.

If I UNCHECK POP-Before-SMTP Authentication

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<<< 250-AUTH PLAIN LOGIN Looks like Plain SASL Authentication is Supported!

<<< 535 Incorrect authentication data Looks like there's something wrong with your username/password - double check that you entered them right.

MD5 types report not supported buried deep in the response

AND...LAST THING...
I am able to send receive with the same login info from the account in outlook

[justin]

Do you know if your current host that you have Dada Mail installed on, is in any way blocking ports 25, 110 (etc) outwards?

It's a little strange that some mail gets delivered and some doesn't. When you mentioned multiple lists, my worry was that the "host" mailing list that's sending out the message is using it's SMTP options, which won't work for the List Owner/Admin of your other mailing lists.

You mentioned you had better luck changing the multiple list stuff to, "individual" - which I think would make sure that List A uses List A's SMTP prefs and List B uses List B's prefs. If that makes sense.

[bigtime]

using an alternative port to 25, but not that I know of. What is the proper way to ask this question? I know it passes SPF, MX and SMTP checks - SMTP requires authentication, which is why I normally select POP3 before...but again looking at the domain itself and SMTP it resolves back to the host.XXXX.info server and not directly to the domain itself.

If this lights a bulb that its possible the server is misconfigured fire away.

To be clear I changed to individual because we recognized there was a delivery problem. To try to resolve / verify it, he wanted to subscribe to every list to verify he was getting them all. Oddly it seemed to work for him on an MSN email account, yet the error logged is jammed with these errors on that mailing.

There are around 812 subscribers total across 5 lists, 3 private 2 public. He usually wants to mail 4 of them at a time.

I am fairly certain the errors are from the additional lists and not the original one that is being mailed out of ie

I mail from the login at list1
With the list1 interface send a message I choose additional lists to send to.

I believe you are correct that these additional ones are the ones that are getting the error jam. Ive looked up a few of them but have not gone back to the source. Its hard for me because I am not the one sending the mail, I don't always know when a mail is going to be sent, nor am I always available to monitor the error log....but can make that all happen if I have to

Thanks Justin

[bigtime]

Is this a concern?

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[Fri Jul 27 20:52:23 2012]   Queueing is enabled.
[Fri Jul 27 20:52:23 2012]   $status->{queue_place} 1
[Fri Jul 27 20:52:23 2012]   Warning: Queueing is on, and this mailing falls above the queueing limit

[Wed Jul 25 16:10:06 2012]   Queueing is enabled.
[Wed Jul 25 16:10:06 2012]   $status->{queue_place} 2
[Wed Jul 25 16:10:06 2012]   Warning: Queueing is on, and this mailing falls above the queueing limit

In addition with the new 5.1 installed testing smtp pop3 over SASL I get
Testing SMTP Sending...
Raw Log:

Can't call method "Count" on an undefined value at /DADA/Mail/Send.pm line 2575.

which is the second line here:

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if($self->{ls}->param('set_smtp_sender') == 1){
            return $mv->encode( $self->{ls}->param('admin_email'), $to );
        }else{
            return $mv->encode( $self->{ls}->param('list_owner_email'), $to );
        }

I have that send as admin checked in the settings, and the SMTP login user pass is for admin (bounce@) not list owner (info@)

[justin]

Is this a concern?

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    [Fri Jul 27 20:52:23 2012]   Queueing is enabled.
    [Fri Jul 27 20:52:23 2012]   $status->{queue_place} 1
    [Fri Jul 27 20:52:23 2012]   Warning: Queueing is on, and this mailing falls above the queueing limit

    [Wed Jul 25 16:10:06 2012]   Queueing is enabled.
    [Wed Jul 25 16:10:06 2012]   $status->{queue_place} 2
    [Wed Jul 25 16:10:06 2012]   Warning: Queueing is on, and this mailing falls above the queueing limit

I don't think so. By default, Dada Mail has a limit of sending only one mass mailing at a time, other mass mailings are queued - http://dadamailproject.com/support/docu ... once_limit

using an alternative port to 25, but not that I know of. What is the proper way to ask this question?

Just, "are you blocking access to any outgoing ports?" Who is your host?