Re: German Email Theme encoding problems in Subject and preheader

 
From: "Jo Ha jo.ha@PROTECTED [Dada Mail Developers]" <dadadev@PROTECTED>
In-Reply-To: (no subject)
Date: March 23rd 2017
Hello Matthias,

Thanks for your hint! I have tested this settings as well. It should be set to UTF-8 as character set and quoted-printable as encoding. While testing I noticed that the Problem of false encoding does not only affect the Subject and Preheader as mentioned in my first E-Mail it is affecting the hole plaintext E-Mails. I think for the HTML-Mail many mail clients will do an encoding again. Therefore the problem seems to be in my translation script. I will work on it. 

Thanks for any Help! Johannes


Am 23.03.2017 um 15:51 schrieb Matthias Wach wach-matthias@PROTECTED [Dada Mail Developers] <dadadev@PROTECTED>:

 

in Sending --> Advanced Options you can select the encoding.

I have just tested with UTF-8 as character set and quoted-printable as encoding.


Am 23.03.2017 um 15:18 schrieb Jo Ha jo.ha@PROTECTED [Dada Mail Developers]:
 
I have started translating the Dada Mail Email themes to German: Everything ist working fine. Translation is done almost automatically by a pyhton script reading translations from a .csv, for details have a look at: https://github.com/holzhannes/dada_mail_foundation_email_templates-translator-tool

But the encoding of in the Email Subject and in the Preheader is always unicode like. I don´t know why. In the rest of the EMail everything is ok.

Example Subject: Abonnentenbest\xE4tigung f\xFCr Mailing-Liste
should be: Abonnentenbestätigung für Mailing-Liste

Example Preheader in Mail Content: Die Best\xE4tigung ist nur einen Klick entfernt!
should be: Die Bestätigung ist nur einen Klick entfernt!

It Seems the variables used in the email message itself are rendert in a different encoding.

---
to_phrase:Subscriber
from_phrase:Owner
preheader: Confirmation is a click away!
subject:Mailing List Subscription Confirmation
---

The Default-DE Theme is attached.

Thanks for any suggestions
 

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