Amazon SES block

 
From: "Jim Hoyt jim@PROTECTED [Dada Mail Developers]" <dadadev@PROTECTED>
In-Reply-To: (no subject)
Date: October 16th 2016
Hi Justin.

I got this from Amazon the other day. Now we can’t send using SES anymore. I think this happened because of bots making subscription requests. Even using 9.6.0 we are getting about 10 unconfirmed requests a day. Some of these people are complaining when they get the unsolicited confirmation requests. In other cases the receiving mail servers are kicking the emails back, and in some cases are taking notice with "bad reputation" blocking.

The rate limiting, and bot checking in 9.60 was a valiant effort, but it didn’t solve the problem for me.


________________________________________
The Amazon SES sending for AWS account xxxxxxx, which lists you as a contact or owner, has been suspended in AWS region US West (Oregon) because it has triggered alarms for excessive complaints. The complaint rate is significant enough that your access to send mail is being suspended immediately, irrespective of any previous notices you may or may not have received.

Your current complaint rate is 1%. This is measured over the last 12,290 eligible emails* you sent, spanning over approximately the last 38.1 days. We expect our senders' complaint rates to remain below 0.1%. Senders with a complaint rate exceeding 0.5% risk suspension.
_______________________________


I really think you should at least offer a Captcha option on the signup form. I have very few problems with people using those, and it blocks 98% of the bots. This would let us decide if we want to use that option. It would be a nice option to have available.


Apparently Mail Chimp has some code that blocks bots. Below is a snippet. Maybe there is some way you can use this information. Of course you would need your own code that handles this in some way. 

_______________________________

<div id="mce-responses" class="clear">
<div class="response" id="mce-error-response" style="display:none"></div>
<div class="response" id="mce-success-response" style="display:none"></div>
</div>    <!-- real people should not fill this in and expect good things - do not remove this or risk form bot signups-->
    <div style="position: absolute; left: -5000px;" aria-hidden="true"><input type="text" name=“xxxxxxxxxxx" tabindex="-1" value=""></div>
    <div class="clear"><input type="submit" value="Subscribe" name="subscribe" id="mc-embedded-subscribe" class="button"></div>
    </div>
_______________________________


All the best,



Jim Hoyt

Cacapon Group

PO Box 359

Great Cacapon, WV 25422

www.cacapongroup.com

jim@PROTECTED

304-947-7936 (o)  304-676-5941 (c)


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