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Dada Mail Developers Archives

 

Re: Can't save schedule step by step (was: New issue - subject line can't be edited)

July 26th 2016

I normally use Firefox but I tried it in Chrome after I had the problem and got the same result. I’m almost positive it’s a server issue since the other install on a different server (different host) responds normally in Firefox. I don’t have the faintest idea what on the server could be causing it though, so I don’t know what to do next. LiquidWeb is good about walking through things with me, but this is something where I wouldn’t even begin to know where to point them and they won’t troubleshoot a third party scr ...Continue Reading

Re: Can't save schedule step by step (was: New issue - subject line can't be edited)

July 26th 2016

> Not sure when I can update the installs, but had to schedule a mailing this morning and this is the step by step with screenshots. Thanks for outlining that out. It all worked perfectly for me - the scheduled data was saved, etc, so I wonder if it's a browser problem? What are you using? ...Continue Reading

Re: Can't save schedule step by step (was: New issue - subject line can't be edited)

July 25th 2016

And yet on the 2nd install on the same server as below, Clicking Save Schedule after sending a test message with the time and date chosen (Same exact process as previously described) *doesn’t* save the schedule. The only way to save it is to send another test. :/ Warm regards,Mary Ann* On Jul 25, 2016, at 2:48 PM, Mary Ann Kelley  [Dada Mail Developers] <dadadev@PROTECTED> wrote:Sending the test saved the schedule but clicking Save Schedule did not. Oddly, once the schedule was saved the first time by sendin ...Continue Reading

Can't save schedule step by step (was: New issue - subject line can't be edited)

July 25th 2016

Not sure when I can update the installs, but had to schedule a mailing this morning and this is the step by step with screenshots.Choose Send a Webpage from Mass Mailing dropdown. Paste URL of HTML webpage into the “Grab content from a URL” field under HTML Version tab. Add subject line Click “Save as Schedule” Choose date and time under "Single -> Schedule for:" (Leave Activate checkbox empty for now)  Screenshot just before clicking Save Schedule: https://www.evernote.com/l/AG1WxI4k6FdJc7P72ze4M ...Continue Reading

Re: New issue - subject line can't be edited

July 23rd 2016

Yeah, I had just upgraded when new releases came out. I’m running 9.2.0 Stable on all 3 installs. Since I have to upgrade 3 installs I was waiting until it seemed like there was a good reason to upgrade. I will do so as soon as I can carve out the time (just returned from being out of the office for 3 weeks so I’m trying to get caught up) and send the steps and error log results.The biggest problem with sending the steps is that I can’t even recreate my own problems on the site running on a different server - ...Continue Reading

Re: New issue - subject line can't be edited

July 22nd 2016

Mary, I'm not able to recreate your problems w/schedules not saving using the, "Save Schedule" button. Everything saves just fine. I'm wondering if you could try to list the steps used to recreate your problem, and do so in the simplest ways. That's pretty invaluable to me, when trying to work through a bug. Also, you may want to start first with just upgrading to the latest version. I can tell you're not up to date, as this error (or type of error) > [Fri Jul 22 12:20:01 2016] mail.cgi: (in cleanu ...Continue Reading

Re: Dada Mail Developers Digest

July 22nd 2016

Re: Re: Dada Mail Developers Digest On Fri, Jul 22, 2016 at 12:17 PM, Mary Ann wrote:Thanks, Bruce. I remember that you were having problems with mailings not going out but didn’t mentally connect it to this issue. I might try moving the drafts to the same domain that Dada is installed on (both the draft and Dada are on the same server in my case, but different domains) and see if that makes a difference.In my case, everything is on the same vt.edu domain and on the same campus network, but Dada Mail is running ...Continue Reading

New issue - subject line can't be edited

July 22nd 2016

Now there is another problem with the scheduled mailings. When I am testing, I use PROOF (date of mailing) in the subject line, then I remove it when I activate the mailing. Dada is absolutely refusing to save the revised subject line. I delete PROOF from the subject line and either send a test or save the schedule. Both result in PROOF appended to the subject line both in the test message and the reloaded page. I’ve tried removing it manually and sending a test and saving a schedule. I’ve tried choosing “Use the W ...Continue Reading

Re: Dada Mail Developers Digest

July 22nd 2016

Thanks, Bruce. I remember that you were having problems with mailings not going out but didn’t mentally connect it to this issue. I might try moving the drafts to the same domain that Dada is installed on (both the draft and Dada are on the same server in my case, but different domains) and see if that makes a difference. Are you seeing that the schedule doesn’t save, or that the schedule saves but the mailing doesn’t go out? In my case the schedule will save if I hit Send Test instead of Save Schedule, so I’m doin ...Continue Reading

Re: Dada Mail Developers Digest

July 22nd 2016

Re: Re: Dada Mail Developers Digest On Thu, Jul 21, 2016 at 12:02 PM, Mary Ann  wrote: Error log shows: [Thu Jul 21 11:52:32 2016] mail.cgi: doesn't have a draft! at /DADA/App/MassSend.pm line 1681. There is a draft though - I’m using “Send a webpage” and “Save as schedule”.It's not just you, Mary Ann. In the same situation (sending a web page on a schedule) I see that message (after getting heat from above when the Daily Email doesn't send on time). The best I can determine is that there is a network problem ...Continue Reading
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